Shipping Policy

Last updated: October 2026

Orders placed through the Challenge Tires Global Store are fulfilled and shipped from Italy by Brewo S.R.L., distributor of Challenge Tires.

Brewo S.R.L.
Via Petracci 13
54038 Montignoso (MS)
Italy

Order Processing

We aim to get your order on the road as quickly as possible.

Orders placed before 11:00 AM (CET/CEST), Monday to Friday, are usually dispatched the same business day. Orders placed after 11:00 AM are usually dispatched on the following business day.

Orders placed on weekends or public holidays will be processed on the next available business day.

Once your order has been dispatched, you will receive a confirmation email with tracking information.

Estimated Delivery Times

All orders are shipped from our logistics facility in Montignoso, Italy.

Delivery times are estimates and may vary depending on the destination, customs procedures, carrier delays, public holidays or circumstances outside our control.

Selected islands, remote territories and difficult-to-reach locations may be subject to different shipping rates and longer delivery times. The applicable shipping options and rates will be displayed at checkout.

Shipping Rates & Free Shipping

Shipping costs are based on the destination and order value. The exact shipping options and rates available for your order are always displayed at checkout before payment.

For clarity, our destinations are divided into the following shipping zones:

Shipping rates, available destinations and free-shipping thresholds may occasionally change. The shipping options, rates and thresholds displayed at checkout at the time of purchase always apply to your order.

United States Orders 🇺🇸

Customers located in the United States should place their orders through our dedicated US store:

Challenge Tires USA – us.challengetires.com

Orders placed through the US store are managed separately and are not covered by this Shipping Policy.

Shipping Carriers

Depending on the destination and service availability, we ship with UPS, DHL, FedEx and GLS.

If you have a preferred carrier or a specific delivery requirement, simply leave a note with your order.

Racing This Weekend?

Need your tires for an upcoming race, event or cycling trip?

Leave us a note with your order or contact us at info@challengetires.com, letting us know when you need your order and, if applicable, your preferred carrier.

We'll do our best to find the fastest and most suitable shipping solution available.

While we will always try to accommodate your request, delivery by a specific date cannot be guaranteed.

Customs, Duties & Taxes

Orders delivered within the European Union are not subject to customs duties.

For destinations outside the European Union, any applicable customs duties, import VAT, taxes, brokerage fees or other local charges are the responsibility of the customer and are not included in the product price or shipping cost.

These charges are determined by the authorities of the destination country and are outside the control of Challenge Tires and Brewo S.R.L.

Customs clearance may also result in additional delivery time.

Tracking Your Order

Once your order has been dispatched, you will receive an email containing your tracking information.

Please allow some time for the carrier's tracking system to update.

If your tracking has not updated for an extended period or you believe there may be an issue with your shipment, contact us at info@challengetires.com.

Incorrect Address & Delivery Issues

Please make sure your shipping address is complete and correct before placing your order.

If you notice an error, contact us as soon as possible at info@challengetires.com. If the order has not yet been dispatched, we will do our best to update the address. Once the shipment has been handed over to the carrier, address changes cannot be guaranteed.

Additional shipping costs resulting from an incorrect or incomplete address, an unclaimed parcel or a refused delivery may be charged to the customer.

If your shipment is significantly delayed, appears to be lost, or is marked as delivered but you have not received it, please contact us. Our team will assist you and, when necessary, open an investigation with the carrier.

Contact Us

For any questions regarding your order, shipping or tracking:

Challenge Tires Customer Service
info@challengetires.com

Orders from the Challenge Tires Global Store are fulfilled and shipped by:

Brewo S.R.L.
Via Petracci 13
54038 Montignoso (MS)
Italy